RETURN & REFUNDS
WISE CORRIDOR eSHOP offers products of international quality to every customer. We guarantee a replacement if the product(s) that you purchased is of inferior quality or has manufacturing defects. However, this guarantee does not extend to damage or contamination due to expiry, negligence or deliberate acts.
In the event of any dissatisfaction, manufacturing or packaging defect, retail customers can return/exchange the product at the WISE CORRIDOR Head Office or Branches within 90 days from the date of purchase. Customers have to provide a good reason and return the said goods together with the Customer Order Receipt copy/official WISE CORRIDOR eSHOP Invoice. The products returned must be in good condition, useable, resellable, restockable, unopened and unaltered and have not expired.
If a product is returned after commission has already been paid out, the amount paid out will be deducted based on the Buy Back policy calculation.
Customers must attach the following at the time of returning the products:
• Product Return Form
• Reason for return
• Copy of Invoice
• Copy of Customer Order Receipt/Official WISE CORRIDOR eSHOP Invoice
• Products to be returned
Buy – Back Policy
WISE CORRIDOR eSHOP provides a Buy-Back Policy to any distributor who wishes to terminate his/her distributorship and return Wise Corridor’s products that are purchased within 90 days from the date of his/her resignation provided that the goods are in good condition, useable, resell able, restock able, unopened, unaltered and have not expired.
Upon approval, the amount refunded will be equivalent to the purchased price of product being returned, less total commission paid on the original purchase (if applicable) as well as 10% service charge on the purchased price of the products for handling charge and freight.
This Buy-Back Policy is designed to impose upon the sponsor and the Wise Corridor has the obligation to ensure that the distributor is buying products wisely. Distributors are requested to only buy products that they can reasonably sell within a 90-days period.